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What We Do

Founded in 2016, MITSERI mission is to help business executives get the most out of their technology investment. Our customers are in various geographies and verticals, but have one thing in common – they understand the value of IT and the impact great technology makes on their business operations. we have a hundreds Engineer accross Indonesia and our support for 515 Cities in accross Indonesia

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Our Managed Services



Onsite Support
We provide IT support in all cities in Indonesia with qualified engineers who can handle simple to the most complex IT problems, diagnose the problem, solve problems and fix the problem. so let us be your service partner!
Seat management Services
Management and coordination provides all the IT services for an organization, including all hardware, software and service. seat management may also include such services as :
Man Power Services
Total supply of personnel available or engaged for a specific job or task.
IT Asset Management
Set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.

Our Core Values



Continues Improvement
We leave things better than we found them. MITSERI drives innovative and better ways to do things and ways to positively impact all of the communities we interact with we value sustainable progress as much as immediate achievements.
Brilliance
We use our skills, energy and resources to deliver the best, sustainable results. We aim for first class delivery and learn from any mistakes we make. MITSERI takes pride in its work and that of the wider partnership of our customer teams. MITSERI creates an environment to attract and keep the best people, those who share our values.
Respect & Honesty
We respect and value those we work with and the contribution that they make. We act impartially, ethically and transparently in all we do
Service Excellence
Our clients are at the centre of what we do. We invest the time to understand customers’ needs, and regardless of the role, MITSERI always strives to surpass our customers’ expectations. Our service creates solutions for clients that balance the short and long term with winning solutions for all stakeholders.


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